Refund Policy

At ApnaDeal we value our customers and aim to provide the best possible service. This Refund Policy explains the conditions under which refunds may be issued.

 

1. Eligibility for Refund

Refunds are only applicable for services booked and paid through our official platform.

A refund may be issued if:

The service was not delivered as promised.

The professional did not arrive or complete the job.

The customer cancels the order within the allowed cancellation period.

 

2. Non-Refundable Cases

No refund will be provided if:

The customer is dissatisfied due to personal preference after service completion.

The service was completed successfully as per the agreed scope.

The cancellation request is raised after the service has started.

Misuse, negligence, or damage caused by the customer after service.

 

3. Refund Process

Refund requests must be raised within 24-48 hours of service completion/cancellation.

Approved refunds will be processed to the original payment method within 5-7 business days.

In case of partial completion, a pro-rata refund may be offered.

 

4. Mode of Refund

Refunds will be credited back to your original payment method (UPI, card, wallet, etc.).

In some cases, you may choose to receive the amount as service credits for future bookings.

 

5. Contact Support

For any refund-related queries, please contact our support team at:

📧 [apnadealapp@gmail.com] |   📞  call  +91 8789778271